ux design Archive

Designing for voice differs from traditional UX

Stephanie Hay Crunch Network Contributor Stephanie Hay is the head of content strategy at Capital One and led the design team that created Capital One’s Amazon Alexa skill earlier this year. How to join the network Two words: “all set.” People say them every day — after the waiter delivers food, when finishing a customer service call or before launching a rocket into space. (Or …