Returnly Archive

Returnly raises $3.2M to immediately refund your money after an online return

Returning a product you bought online is inherently a statement of dislike, but smart retailers are quickly learning that they’re far better off if they shelve their defensive impulses and instead embrace your dissatisfaction with open arms. This is because it turns out that a smooth return process makes customers considerably more likely to repurchase in the days following the calamity. Returnly, a new company based …