Instacart Archive

Shoppers are preparing to boycott Instacart over elimination of tips

Online grocery service Instacart is facing a boycott from shoppers who are unhappy about the company’s decision to eliminate tips in favor of raising guaranteed delivery rates. Although Instacart positioned the move as a way to smooth out the earnings curve for its shoppers, some of those affected by the change say it will instead reduce their incomes dramatically. In the case of top shoppers, …

FreshDirect raises $189 million for grocery delivery

FreshDirect, a popular online grocery service on the East Coast, is arming itself with $189 million in additional funding.  The round was led by J.P. Morgan Asset Management, with W Capital and AARP Innovation Fund investing as well. The new capital will be used to help FreshDirect build up its “manufacturing capacity” and “open up some new geographies,” according to co-founder and CEO Jason Ackerman. …

Instacart’s app has changed grocery stores for good

Instacart, the grocery-ordering app, is getting creative about picking, packing and delivering food on-demand. TechCrunch got an aisle-side view of how the company’s people and technology come together on location at CostCo in San Francisco. And one thing’s clear, the San Francisco startup has changed grocery stores for good. According to the company’s Chief of Operations Ravi Gupta, one of Instacart’s primary innovations isn’t all …