eCommerce Archive

Furlenco’s $30 million raise shows furniture rental is working for Indian millennials

The idea of ownership in the American economy has changed so much in recent years that it’s easy to forget the once high level of importance placed on it. If we think back, most of us can remember at-least one conversation with our parents about Uber or Airbnb that resulted in a lecture about the dangers of using other people’s things. Ajith Mohan Karimpana, the founder and CEO …

Iraq founders gather at Fikra Fair to show their nation has more to offer than oil

This weekend in Baghdad, tech entrepreneurs and local government officials gathered at the Fikra Fair to network, demo their apps and show the world that Iraq has more to offer than oil. According to the Human Rights Watch, challenging realities of daily life for many people in Iraq include sky-high food prices, cash shortages, a lack of communications infrastructure, and restricted access to healthcare or education especially …

Returnly raises $3.2M to immediately refund your money after an online return

Returning a product you bought online is inherently a statement of dislike, but smart retailers are quickly learning that they’re far better off if they shelve their defensive impulses and instead embrace your dissatisfaction with open arms. This is because it turns out that a smooth return process makes customers considerably more likely to repurchase in the days following the calamity. Returnly, a new company based …

Yep, there’s now a subscription handbag service: Ivory Clasp

There are subscription services for clothes, shoes, accessories, makeup, and even tampons, so why not one for handbags? That’s the premise, at least, behind a new startup called Ivory Clasp, which is promising to offer quality, stylish handbags that retail for over $100 for just $45 per month. The service sends name-brand bags, not knock-offs, and allows you to keep the purses you receive. Like …

Amazon bans incentivized reviews tied to free or discounted products

Amazon is making a significant change to its Community Guidelines, announced today, which will eliminate any incentivized reviews, except for those that emerge from within its own Amazon Vine program. This program allows Amazon – not the seller or vendor – to identify trusted reviewers, and has a number of controls in place in order to keep bias out of the review process. Amazon has historically prohibited …

Honest Co. is reformulating its soaps after ingredients controversy

The consumer products startup founded by Jessica Alba, The Honest Co., on Friday told the Wall Street Journal that it plans to reformulate its dish soap, laundry detergent and other cleaners after an earlier controversy over their ingredients. The Honest Co. markets its products as gentler, healthier and more environmentally sustainable than those of mainstream brands in the U.S. However, reporters with the Wall Street Journal and a …

Shoppers are preparing to boycott Instacart over elimination of tips

Online grocery service Instacart is facing a boycott from shoppers who are unhappy about the company’s decision to eliminate tips in favor of raising guaranteed delivery rates. Although Instacart positioned the move as a way to smooth out the earnings curve for its shoppers, some of those affected by the change say it will instead reduce their incomes dramatically. In the case of top shoppers, …

Large CPGs are under attack by startups… and consumers are winning

Consumer packaged goods are big business — valued at more than $2 trillion — with much of that market share dominated by CPG powerhouses like Unilever, P&G and Nestlé. These CPG leaders know a lot about packaged goods — a lot about how to manufacture and market and sell at scale. But, as is becoming more and more apparent, they don’t really know very much …

Home furnishings retailer Dot & Bo closes down

Online furniture retailer Dot & Bo has abruptly closed its doors today. The San Francisco-based company said in an announcement that it had been in “deep discussions to be acquired by a prominent public company” but, after those talks broke down, it had no option but to shut down. Dot & Co contacted customers via email to inform them of its closure, which is effective today, …

Marketers say Facebook video metrics scandal is overblown

“The issue is being hugely overblown. Marketers do not care about it, and it has zero impact on spend.” That’s the response of Jason Stein, founder and CEO of 250-employee social marketing agency Laundry Service, to a Wall Street Journal report strongly criticizing an error in Facebook’s “average duration of video viewed” metric. The paper called the miscacluation “an embarrassment to Facebook”, which spurred a firestorm …